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Privacy Policy

1. Introduction

Welcome to Hangzhou Tinayuan Pet Products Co., Ltd (“Tinayuan Pet Products,” “we,” “our,” or “us”). We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and secure your personal information when you visit our website [].

2. Information We Collect

We may collect personal information that you directly provide to us when you interact with our website. This information may include:

Contact information (such as name, email address, phone number)

Billing and shipping details

Account credentials

Demographic information

Communication preferences

Any other information you choose to provide

3. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

Processing and fulfilling orders

Providing customer support and responding to inquiries

Communicating with you about products, services, and promotions

Personalizing your experience on our website

Analyzing website usage to enhance user experience

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

With service providers who assist us in website operations, payment processing, and service provision.

When required by law, regulation, legal process, or government request.

In connection with the sale, merger, or acquisition of our company or part thereof.

5. Your Choices

You can manage your communication preferences by opting in or out of marketing communications.

You may update or correct your personal information by contacting us at [].

You can adjust cookie and tracking preferences through your browser settings, though this might impact website functionality.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The effective date will reflect the latest revision.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Hangzhou Tinayuan Pet Products Co., Ltd


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